By accepting a quotation or giving ACS Ltd approval to proceed with the work identified, all clients accept and agree to the following terms and conditions.
Payment Schedule
Depending on the client type ACS Ltd provides a number of payment options. ACS Ltd reserves the right to select which payment type applies at all times.
- First time clients – 50% deposit prior to work commencing and balance due upon completion of work.
- Regular clients – Agreed deposit amount up front and balance due upon completion of work.
- Approved clients – 25% deposit balance due on the 20th of the month following.
- Approved businesses - Full payment due on the 20th of the month following.
- For work exceeding $35,000.00 ACS Ltd reserves the right to request progress payments at regular intervals or as per project plans.
- Prior to any work commencing ACS Ltd will clearly identify to the client in writing the payment terms selected for each job/project.
- All payments are made by direct credit into the account shown on the invoice.
- Please ensure that you quote the reference number on the invoice when making payments.
Ownership and protection of materials
- All materials used by ACS Ltd remain in the property of ACS Ltd until full payment has been received.
- Any materials left over from a job remain the property of ACS Ltd unless agreed upon by the client and ACS Ltd Management.
- All materials removed during the course of the project (job) are the property of ACS Ltd, unless agreed upon by the client and ACS Ltd Management.
- ACS Ltd and our representative will make every effort to protect supplied materials from onsite damage and/or theft. Any replacement materials required due to damage
caused by the client and/or their staff or materials stolen from the site will be charged back to the client at an additional cost.
- ACS Ltd or our designated collection agencies reserve the right to enter a property to remove any/all materials supplied to cover any outstanding costs from bad debtors.
Late Payment Penalties
- ACS Ltd reserves the right to charge a late penalty payment of 2.5% compiling, of the amount outstanding for every week the outstanding balance amount is overdue.
Debt Collection Process
- If full payment is not received within 3 months of the printed invoice date (either emailed or posted) ACS Ltd will automatically forward the outstanding debt to an
approved collection agency. Any additional costs incurred by ACS Ltd during the recovery process will also be added to the amount outstanding.
Disputes Resolution Process
- ACS Ltd reserves the right to rectify any problem identified by a client within reason. Should this prove unsatisfactory ACS Ltd reserve the right to call in an approved Insurance assessor to verify the quality of the work and/or any remedial actions required?
